Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition.

  • The packaging should also be in original condition in original shipping container as received.
  • If the goods/products has been used or damaged by the customer, there will not be any refund.
  • BabyStar will also not be responsible if your shipment is lost during the return transit.

Once we have checked and confirm the goods/products, customer will received their refund within 14 business days after the confirmation.

Please contact us at cs@strawberry-tags.com or +601152592353 if you have any questions or doubts.